All inquiries and correspondence regarding your John Hancock Closed-End Fund (s) should be addressed to your Financial Professional or Financial Institution where you hold your shares.
If your shares are held directly, all inquiries and correspondence should be addressed to Mellon Investor Services. These inquiries would include the following:
- Dividend Reinvestment Plan1
- Lost Certificates
- Changes in name, address or ownership
- Cash dividends paid
- Enrollment
- Sale of shares
Telephone:
Mellon's comprehensive automated telephone support service is available 24 hours a day, 7 days a week. If you would like to speak to a Customer Service Representative, you may do so during the hours of 9:00 a.m. - 7:00 p.m., EST, Monday through Friday (except holidays). You can contact Mellon toll-free at 1-877-254-8583, or for the Hearing Impaired at 1-800-231-5469.
Mail:
If you need to correspond with Mellon directly, you may do so by writing to one of the following addresses:
Regular Mail
Mellon Investor Services
P.O. Box 3315
South Hackensack, NJ 07606-1915
Registered or Overnight Mail
Mellon Investor Services LLC
Newport Office Center VII
480 Washington Boulevard
Jersey City, NJ 07310
Internet:
In addition, Mellon now makes it easy and convenient to access your account on-line with Investor ServiceDirect®. After a simple and secure process of establishing a Personal Identification Number (PIN), you will be ready to log in and access your account to:
- View account status
- Request certificate issuance
- View certificate history
- Establish/change your PIN
- Make address changes
- Sell shares
- Consent to view proxy materials online
- View historical market prices
- View book-entry information
Click here to visit the website.
Please note that for all Funds, inquiries on dividends paid prior to June 3, 2002 and all 2001 tax inquiries, including replacement of 1099s, should be directed to EquiServe at 1-800-426-5523.
1Shareholders enrolled in the Dividend Reinvestment Plan who wish to redeem their shares will be charged a $5.00 service fee plus brokerage commissions.