We value you as a client and take your personal privacy seriously. In order to enhance our ability to provide you with the best service possible, Diamond Hill Capital Management, Inc. (referred to as “we” or “us”) collects, uses and shares certain information about you. This policy explains what information we collect and with whom we share it. The practices described in this policy are applicable to all customers, including prospective, current and former customers. The policy also explains how we protect the security and confidentiality of certain customer information.
We maintain physical, electronic and procedural safeguards that comply with federal standards to ensure the safety of non-public personal customer information. In addition, we require service providers to maintain policies and procedures designed to assure only appropriate access to, and use of, information about customers and to maintain physical, electronic and procedural safeguards that comply with federal standards to guard non-public personal customer information.
INFORMATION WE COLLECT AND SOURCES OF INFORMATION
We may collect information about our clients to help identify you, service and manage your account, and offer services and products you may find valuable. We collect this information from a variety of sources including:
- Information we receive from you on agreements or other forms, such as your name, address, date of birth, social security number and investment information;
- Information about your transactions and experiences with us, such as your account balance, transaction history and investment selections;
- Information you supply in written, telephonic or electronic communications; and
- Information we obtain from third parties regarding their brokerage, investment advisory, consultant, custodial or other relationship with you, such as your account number, account balance and transaction history with them.
INFORMATION WE SHARE
We may disclose all non-public personal information we collect, as described above, to companies that perform services on our behalf, including those that assist us in responding to inquiries, processing transactions, preparing and mailing account statements, and other forms of customer services, provided they use the information solely for these purposes and they enter into a confidentiality agreement regarding the information. We also may disclose non- public personal information: if you authorize us to; if we enter into a joint marketing agreement with another firm to provide marketing services on our behalf; or as otherwise permitted by law. Our affiliate is our parent company, Diamond Hill Investment Group, Inc.